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What is this Privacy Policy for?

This privacy policy is for the website http://whitegloveppc.co.uk/ and is served by WhiteGlove PPC and governs the privacy of its users who choose to use it. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website, and the website owners. Moreover, the way this website processes, stores, and protects user data and information will also be detailed within this policy.

Contact and Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely. This website and its owners use any information submitted to provide you with further information about the products/services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe to any email newsletter program the website operates but only if this was made clear to you and your expressed permission was granted when submitting any form to the email process. Or whereby you have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights regarding receiving email marketing material.

What Information Do We Collect From You?

We collect personal information that you share with us voluntarily when you contact us. WhiteGlove PPC collects this data to deliver better and more personalized services, and communicate with you. The personal information that we collect from you may include:

  • Names
  • Phone Numbers
  • Email Addresses

Note that all the information you share must be accurate, true, and complete and it is your responsibility to notify us of any changes to your personal information.

Information Automatically Collected

Some of your information is automatically collected when you visit our website, however, this information does not disclose your personal identity. These details may include:

Log Files

WhiteGlove PPC follows a standard procedure of using log files. These files log visitors when they visit our website. Log files collect information about:

  • Internet Protocol (IP) addresses
  • Browser type
  • Internet Service Provider (ISP)
  • Date and time stamp
  • Referring/exit pages, etc.

These are not linked to any personally identifiable information. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information. However, these variables may be combined with other data to identify an individual’s personal identity.

Device Data

We gather device data or information about the device you are using – computer, phone, tablet, etc. to access our website. We may collect information about your IP address or proxy server, device and application identification numbers, location, browser type, hardware model, Internet Service Provider (ISP) and/or mobile carrier, operating system, and system configuration information.

Location Data

Location data such as information about your device’s location is collected by our website.

Use of Cookies and Tracking Technologies

WhiteGlove PPC uses cookies to better the users’ experience while visiting the website. Users are advised that if they wish to deny the use and saving of cookies from this website onto their computers’ hard drives, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.
External vendors may store cookies on your computer’s hard drive when this website uses referral programs, sponsored links, or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved, or collected.

Data Storage and Security

The security and privacy of our clients are very important to us, which is why we take strict measures to protect your data against unauthorized access, use, copying, disclosure, and alteration. All data is stored on secure servers that meet high industry standards. Please know that even though we would do our best to protect your data, no digital transmission or storage is 100% secure, so we cannot guarantee complete data security.

Data Retention

We retain your data for as long as it’s necessary so that we can provide our services to you or for as long as required by the law. Your data will be deleted after the specified time, except in cases where we are required to retain it for legal, accounting, or reporting purposes or to fulfill specific public interest, scientific, historical research, or statistical requirements.

Data Sharing

We never sell or rent out the personal data of our clients to any third parties. We may share your personal information with third-party providers to provide our services, nevertheless, your data will only be shared in accordance with applicable laws and we will also take strict data security measures while sharing your data. We may share your data and information with:

  •  A parent, subsidiary, or affiliate of our company.
  • Third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators.
  •  Our employees, contractors, and/or related entities.
  •  Our current or potential agents or business partners.
  •  Sponsors or promoters of any competition or promotion we run. 
  •  Credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you.
  •  Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights.
  • An entity that buys, or to which we transfer all or substantially all of our assets and business.
  • Third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you.
  • Third parties in order to collect and process data.
  • Third parties we are using at the moment include:
  1.  Google Analytics
  2.  Google Ads
  3.  Microsoft Advertising
  4. Bing Ads

Third-Party Privacy Policies

WhiteGlove PPC uses Google Analytics to monitor visitor usage. You can read Google’s privacy policy here for further information.

Third-party ad servers or ad networks use technologies such as cookies, JavaScript, or Web Beacons used in their respective advertisements and links that appear on WhiteGlove PPC, which are sent directly to users’ browsers. When this happens, they automatically get your IP address. Third parties use these technologies to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content you see on websites that you visit.

Note that WhiteGlove PPC has no access or control over cookies used by third-party advertisers. Other advertisers or websites are not covered by our Privacy Policy. We recommend you go through the respective Privacy Policies of these third-party ad servers for more comprehensive information. Their policies may include practices and instructions about how you can opt out of certain options.

International Transfers of Personal Information

All the personal information and data we gather from our users is stored and/or processed in __________, or anywhere we, our partners, affiliates, and third-party providers maintain facilities. Know that there may or may not be the same laws in the countries where we store, process, or share your personal information as the country in which you first provided the information. However, if we are to transfer your information to another country, all transfers will be made by the requirements of applicable law and your transferred personal data will be protected as per this privacy policy.

Children’s Privacy

Our services or any of our products are not directly aimed at children under the age of 13, and WhiteGlove PPC does not knowingly gather any personal information from children under 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

User Rights

Users have the right to access, correct, or delete their personal data at any time. If you wish to exercise any of these rights, feel free to contact us at info@whitegloveppc.co.uk. You can also reach out to us at the provided email address to complain about anything or unsubscribe from our email database or opt out of communications.

Changes to our Privacy Policy

This privacy policy may be updated at our discretion at any time to reflect updates in our business practices, processes, applicable laws, etc. All changes made to this privacy policy can be accessed here at the same URL that led you to this page. You will be contacted if we make major changes to our privacy policy or if required by law.

Questions and Concerns

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@whitegloveppc.co.uk.